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    <title>Newest KB Articles in Root Folder</title>
    <description>Recent additions to the Knowledge Base from Screenclick</description>
    <link>http://support.screenclick.com/KB/root.aspx</link>
    <dt>Thu, 17 May 2012 17:58:02 GMT</dt>
    <generator>SmarterTrack Enterprise 4.0.3413</generator>
    <item>
      <title>outstanding movies</title>
      <link>http://support.screenclick.com/KB/a5/outstanding-movies.aspx</link>
      <pubDate>Wed, 16 Feb 2011 16:21:11 GMT</pubDate>
      <guid isPermaLink="false">kbarticle5</guid>
      <description>&lt;span style="font-size: 13px; font-family: tahoma;"&gt;Hi &lt;br /&gt;
&lt;br /&gt;
We have noticed that you have not used your account for some time now. Your account is still open but not active. There is still outstanding movie on your account. Could you please let me know if you still have this movie and how would you like to proceed with your account. Thank you in advance. &lt;/span&gt;&lt;br /&gt;</description>
    </item>
    <item>
      <title>outstanding dvd</title>
      <link>http://support.screenclick.com/KB/a4/outstanding-dvd.aspx</link>
      <pubDate>Fri, 21 May 2010 10:51:30 GMT</pubDate>
      <guid isPermaLink="false">kbarticle4</guid>
      <description>&lt;span style="font-size: 13px; font-family: tahoma;"&gt;Hi &lt;br /&gt;
&lt;/span&gt;&lt;span style="font-size: 13px; font-family: tahoma;"&gt;I wish to inform you that your Screenclick account is put on hold due to payment failure. The reason for that may be expired card. As soon as you update the details you be able to fully use our service.  &lt;br /&gt;
Please note as well that there is DVD outstanding on your account. Please send it back to us in any envelope in free of charge post on:&lt;br /&gt;
&lt;br /&gt;
&lt;/span&gt;
&lt;p style="margin: 0cm 0cm 10pt; line-height: normal;"&gt;&lt;span style="font-size: 10pt; color: #222222; font-family: 'tahoma','sans-serif';"&gt;Screenclick.com&lt;br /&gt;
FREEPOST&lt;br /&gt;
PO Box 8615&lt;br /&gt;
Blackrock&lt;br /&gt;
Co.Dublin. &lt;/span&gt; &lt;/p&gt;
&lt;br /&gt;
&lt;span style="font-size: 13px; font-family: tahoma;"&gt;We can provide envelope for you as well if you wish to.&lt;br /&gt;
Many thanks.&lt;/span&gt;&lt;br /&gt;</description>
    </item>
    <item>
      <title>outstanding dvd</title>
      <link>http://support.screenclick.com/KB/a3/outstanding-dvd.aspx</link>
      <pubDate>Wed, 19 May 2010 12:09:45 GMT</pubDate>
      <guid isPermaLink="false">kbarticle3</guid>
      <description>&lt;br /&gt;
&lt;span style="font-size: 13px; font-family: tahoma;"&gt;I tried to ring you today 19/05/10. I have noticed that your Screenclick account haven't been use in a while. I wish to remind you that there is outstanding dvd on your account. Could you please send it back to us in any envelope in free post on:&lt;br /&gt;
&lt;br /&gt;
&lt;/span&gt;
&lt;p style="margin: 0cm 0cm 10pt; line-height: normal;"&gt;&lt;span style="font-size: 10pt; color: #222222; font-family: 'tahoma','sans-serif';"&gt;Screenclick.com&lt;br /&gt;
FREEPOST&lt;br /&gt;
PO Box 8615&lt;br /&gt;
Blackrock&lt;br /&gt;
Co.Dublin. &lt;/span&gt; &lt;/p&gt;
We can provide envelope for you as well if you wish.&lt;br /&gt;
 Many thanks</description>
    </item>
    <item>
      <title>Cancellation - Movie Out</title>
      <link>http://support.screenclick.com/KB/a2/cancellation-movie-out.aspx</link>
      <pubDate>Wed, 27 May 2009 11:13:46 GMT</pubDate>
      <guid isPermaLink="false">kbarticle2</guid>
      <description>&lt;div&gt;
&lt;div&gt;Hi&lt;/div&gt;
&lt;div&gt; &lt;/div&gt;
&lt;div&gt;Your account will close upon the return of the movie currently on loan to you. We advise a proof of postage (its free) to be obtained at your local Post Office to guarantee no further charge will be taken, as sometimes DVDs can get delayed or go missing.  You will need to retain this proof for verifying your return of the DVD. Once the movie has a date of return in “My Rental History”, you may discard it.  &lt;/div&gt;
&lt;div&gt; &lt;/div&gt;
&lt;div&gt;We hope you enjoyed the service. We will keep your username and password on file should you decide to return in the future.&lt;/div&gt;
&lt;/div&gt;
&lt;br /&gt;
&lt;div&gt;Thank You, &lt;/div&gt;</description>
    </item>
    <item>
      <title>Default Knowledge Base Article</title>
      <link>http://support.screenclick.com/KB/a1/default-knowledge-base-article.aspx</link>
      <pubDate>Tue, 26 May 2009 10:55:01 GMT</pubDate>
      <guid isPermaLink="false">kbarticle1</guid>
      <description>DVD delayed in transfer</description>
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